Rogers customers also lost connection during first half of Raptors' game 5
Bell customers weren't the only ones that suffered during game five of the NBA finals.
Turns out so did Rogers' customers watching on Sportsnet Now.
According to a Canadian Printing commodity, customers experienced seeing an authentication mistake message when they tried to log into their business relationship during the outset one-half of the basketball game between the Toronto Raptors and the Golden Land Warriors.
The Canadian Printing reported that Sportsnet tweeted about a one-half-hour into the game that it was "working to resolve the issue." It then posted on Twitter a livestream on its website then viewers didn't have to login to their business relationship to watch.
"A small number of customers were unable to login to the Sportsnet Now app last dark and we apologize that we didn't deliver the experience they expected," Sportsnet spokesperson Andrew Garas said. "[Nosotros] are taking the necessary steps to ensure this doesn't happen in the future.
Several thousand Bong customers were affected that same night, only those customers were using Bong'due south Fibe Goggle box app. It also included Alt TV customers. Customers missed the last few seconds of the game.
"[Customers] lost service for approximately x minutes terminal night due to a hardware malfunction. The outage impacted all channels on the app, including the concluding moments of the Raptors game," Bell said.
Fibe TV and Satellite TV watchers were not affected.
At the fourth dimension, Bell said to MobileSyrup that it would exist offering customers goodwill credits.
Game half dozen is ready for this evening, June 13th and you can acquire how to watch it here.
Source: Canadian Press
Source: https://mobilesyrup.com/2019/06/13/rogers-customers-also-lost-connection-during-first-half-of-raptors-game-5/
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